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File a Claim

How to Reach Us During Business Hours

No one wants to have a claim, but when you do, it’s comforting to know that we’re here to help.

Our full-service agencies can be reached at the following phone numbers during regular business hours:

  • Warner and Company: 701-237-6414
  • Kramer Agency: 701-255-4502
  • Schiller Insurance: 218-847-5696
  • Thompson-Schaefer Agency: 701-775-4626

If your agent is not available, please inform the receptionist that you have a claim to report. He/She will connect you to someone who can assist you. The fax number for all locations is 701-239-0009. Alternatively, you can email or text your agent or customer service representative directly.

For information on what steps to take if you have a claim, please refer to our Loss Reporting Guide.

After-Hours Claim Reporting

For non-emergencies after 5 p.m. CT weekdays, on holidays or on weekends, please complete our online claims information sheet. We will contact you the next business day to file your claim. 

For emergency claim reporting after 5 p.m. CT weekdays, on holidays or on weekends, refer to the after-hours claim information and contact the insurance company directly.